Fresno’s FresGO and 311 connect residents with neighborhood services

Fresno residents have several ways to report a neighborhood problem through the city’s 311 service. Its FresGO app supports reports about graffiti, illegal dumping, potholes, sidewalks, landscaping, water, sewer, waste and parking concerns.

The city describes 311 as a connection between residents and city departments for nonemergency communication. Alongside the app, its website provides a service-request option, telephone information and web chat. Residents can choose the channel that works for them rather than relying on a smartphone alone.

For a streetlight problem, the city asks for the nearest address or the pole number so crews can identify the correct light. That is a useful reminder to gather location details before submitting any maintenance report.

The city lists 311 and 559-621-CITY (2489) as contact numbers. Check the current page for staffing hours and instructions for the issue you are reporting. Immediate threats and life-threatening emergencies belong with 911.